Last updated: 26th May 2026

This privacy policy for Great British Yarns ('we', 'us', or 'our') describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

• Visit our website at www.greatbritishyarns.co.uk, or any website of ours that links to this privacy policy.

• Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns?

Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy policy, but you can find out more details by reading the associated section within our privacy policy.

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

• Do we process any sensitive personal information? We do not process sensitive personal information.

• Do we receive any information from third parties? We do not receive any information from third parties.

• How do we process your information? We process your information to provide, improve, and administer our Services. We may also process your information for other purposes with your consent.

• In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

• What are your rights? Depending on your location, applicable privacy laws may provide you certain rights regarding your personal information.

Want to learn more about what we do with any information we collect? Review our full privacy policy below.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

• Personal Information Provided by You: The personal information we collect may include:

• names
• phone numbers
• email addresses
• mailing addresses
• usernames
• passwords
• billing addresses

Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by the following providers:

• PayPal: Privacy Notice

• Apple Pay: Privacy Notice

• Google Pay: Privacy Notice

• Shop Pay: Privacy Notice

• Visa: Privacy Notice

• Mastercard: Privacy Notice

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

3. GOOGLE ADS

In Short: We use Google Ads to promote our Services, which may involve the collection of personal information.

When you interact with our Services, we may utilize Google Ads for marketing purposes. Google may collect data about your online behaviors through cookies and similar technologies and may share data according to its own policies. For more information on how Google uses your personal data, please refer to the Google Privacy Policy.

4. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We only process your personal information when necessary and have a valid legal reason to do so, including your consent, fulfilling a contract, legal obligations, or legitimate business interests.

5. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations such as business transfers or with our affiliates and partners.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and similar tracking technologies to collect and store your information.

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless required by law.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from children under 18 years of age.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You have rights under applicable data protection laws to access, correct, or delete your personal information.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, residents may have specific rights regarding access to their personal information.

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by post at:

6 Betty Hatch Lane,
Stafford,
Staffordshire,
ST16 1NB,
Great Britain.

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You may have the right to request access to the personal information we collect from you, change that information, or delete it by submitting a data subject access request.

© Great British Yarns 2026. All Rights Reserved.